managed services
keep the wheels turning
What do you want to achieve?
Drive operational efficiency, reduce costs with a global model, increase throughput and capacity, and cut workloads
Obtain deeper insights with a transparent view of your performance by establishing a baseline and evaluating ongoing data
Continually improve and enhance performance and reliability by frequently monitoring, integrating, testing, and deploying
Manage and secure applications, data, and cloud through comprehensive monitoring, alerting, and remediation
Managed services solutions
Application Management
Unlock uninterrupted operation and optimal performance for your critical applications.
24/7 application monitoring
Harmonious packaged/enterprise application
Thoughtful enhancements and new features
Exceptional service delivery management
Cloud Management
Optimize operations to ensure scalability, security, and efficiency for your digital infrastructure in the cloud.
Azure, AWS, Rackspace & GCP
Cloud transformation design, build, and migration
Logical cloud connect integrations
Secure cloud
Data Management
Streamline operations, ensuring efficiency and reliability for your data management needs.
Oracle, SQL, Postres and Mongo
Synapse, Redshift, and Snowflake
Reliable master data management
Reporting dashboards visualization
Development and Operations
Seamlessly integrate development and operations for efficient and agile software delivery.
Continuous integration and deployment
Soup-to-nuts manual, auto, and performance testing
Security administration
Intelligent and robotics process automation
Application Security
Enhance security measures to safeguard your applications from potential threats and vulnerabilities.
Better access management
Enhanced identity management
Single sign-on
Fortified federation services
A managed services story
Customer Rewards
The Situation
An international airline wanted to drive revenue, partnerships, and customer loyalty through the implementation of a small business rewards program and turned to Entech to help them build a highly scalable consumer platform for prequalification, registration, and management.
Business Challenges
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Faced the task of creating a scalable data system for high-volume transactions and landing pages
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Required personalization for targeted program offers by location and profile
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Needed integrating intelligence and analytics for services based on prequalification codes
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Desired the ability to integrate with alliance partner CRM systems and databases to cross-sell opportunities, discounts, and management of reward points
Entech's Solutions
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Designed, developed, and delivered a scalable API platform
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Architected a microservice engine with personalized landing pages
connected to the CRM system -
Included application integration and management infrastructure for third-party partners to sign up and participate in the program
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Provided a dedicated support team to handle enhancements after the launch
Results
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Program exceeded revenue goals and drove additional business partnerships
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Additional support provided after launch ensured a seamless user experience
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Program remains in the top 5 in the world with 90M+ users
